Travel Counsellors rescue Air Australia customers

first_imgChairman David Speakman Source = e-Travel Blackboard: P.T The leading independent agency revealed it would re-imburse its customers that booked Air Australia tickets through them.Those clients without travel insurance would recoup the original cost of flight tickets booked, in wake of the collapse of the airline.The re-imbursement will not cover additional costs customers may incur from booking with a different airline but will cover all monies paid toward Air Australia flights.According to the UK Civil Aviation Authority, Travel Counsellors have “set a great example of how organisations can prepare effectively for when the reforms come in.”Travel Counsellors Chairman David Speakman was adamant about protecting the agency’s ever increasing customer base.“Financial protection for the customer has always been paramount to us as a company. “We thought it only right and proper that we as the Agent should ensure that any customer of Travel Counsellors that does not have insurance is re-imbursed for the original cost of the flight they had booked with Air Australia through us,” Mr Speakman said.last_img

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